Product Questions
Q: What types of products does Fashion Uniform Store offer?
A: We offer a wide range of products including scrubs, lab coats, jackets, and more. Our collections feature Butter-Soft Brands, Advantage STRETCH For Men, and various themed collections like Chasing Sunsets and Digital Lavender.
Q: Are your products suitable for healthcare professionals?
A: Yes, our products are designed with healthcare professionals in mind, offering both style and functionality.
Q: Do you offer petite sizes?
A: Yes, we offer petite pants and other sizes to ensure a perfect fit for everyone.
Return and Exchange Questions
Q: What is your return policy?
A: You can return items within 15 days of receiving your order, provided they are in their original condition and packaging. For more details, please visit our Returns Page.
Q: How do I initiate a return or exchange?
A: Please contact our customer service at [email protected] to initiate a return or exchange.
Account Questions
Q: How do I create an account?
A: You can create an account during the checkout process or by visiting our website and clicking on the “Sign Up” option.
Q: How do I update my account information?
A: You can update your account information by logging into your account and navigating to the “Account Settings” section.
Shipping and Delivery Questions
Q: What are your shipping options?
A: We offer two main shipping options: Standard Shipping (DHL or FedEx) and Free Shipping (EMS for orders over $50).
Q: How long does shipping take?
A: Standard Shipping takes 10-15 business days, while Free Shipping takes 15-25 business days.
Q: Do you ship internationally?
A: Yes, we ship worldwide, excluding Asia and certain remote areas.
Payment Questions
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal.
Q: Is my payment information secure?
A: Yes, we use secure payment gateways to ensure your information is protected.
Contact Information
Q: How can I contact customer service?
A: You can reach us at [email protected] for any inquiries or assistance.